SHIPPING, RETURNS & REFUND POLICY

At Riding The Struggle Bus, we’re committed to making your experience smooth from checkout to delivery—and beyond. Please review the details below regarding shipping, returns, and refunds.

Order Processing

Orders are processed within 2–5 business days (excluding weekends and holidays)
During high-volume periods, processing times may be slightly extended
You will receive a shipping confirmation email with tracking once your order is dispatched

Shipping & Delivery

Shipping rates are calculated at checkout based on package size, weight, and destination.

Estimated delivery times:

Standard Shipping: 5–7 business days
Expedited Shipping (if available): 1–3 business days

Delivery times are estimates and not guaranteed.

Shipping Locations

We currently ship within the United States.

For international shipping inquiries, please contact us prior to placing your order.

Large & Specialty Items

Items such as cornhole boards and oversized products may:

Require additional processing time
Ship separately
Include higher shipping costs

These will be reflected at checkout where applicable.

Breakable Items

We take extra care when packaging breakable items. If your order arrives damaged:

Contact us within 48 hours of delivery
Provide clear photos of the item and packaging
We will offer a replacement or full refund

Tracking Orders

Tracking information is sent via email once your order ships
Please allow 24–48 hours for tracking updates

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details
Orders returned due to incorrect addresses may require additional shipping fees for reshipment

Lost or Delayed Packages

Once shipped, packages are handled by the carrier.

We are not responsible for shipping delays caused by carriers or external factors
If your package is lost, please contact the carrier first
We are happy to assist if needed