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REFUND POLICY - RETURNS & EXCHANGES

Return Window

Returns must be requested within 14 days of delivery.

To qualify:

  • Items must be unused, unworn, and in original condition 

  • Original packaging, tags, and accessories must be included 

  • Proof of purchase is required 

Non-Returnable Items

  • Final sale or clearance items 

  • Used or damaged items (not due to shipping issues) 

  • Custom or personalized products (if applicable) 

Clothing Returns

  • Must be unworn and unwashed 

  • Exchanges available for size or color (if in stock) 

  • Customer is responsible for return shipping unless item is defective 

Cornhole Boards & Large Items

  • Must be returned unused and in original packaging 

  • Customer is responsible for return shipping 

A restocking fee may apply (disclosed prior to return processing

Refunds

  • Returns are inspected upon receipt 

  • Approved refunds are issued to the original form of payment

  • Please allow 5–10 business days for processing 

Return Shipping

  • Customers are responsible for return shipping unless the item is defective or incorrect 

  • We recommend using a trackable shipping method 

Exchanges

We replace items only if they are:

  • Defective 

  • Damaged 

  • Incorrect 

Please contact us before returning any item.

Start a Return

To initiate a return or report an issue, customers may contact us via email or through our website’s contact form

Email: Ridingthestrugglebus@hotmail.com

Include:

  • Order number 

  • Item(s) 

  • Reason for return 

  • Photos (if applicable) 

Store Credit Terms

If store credit is issued:

  • It does not expire 

  • It may be used at any time 

Our Promise

We’re a small business that truly values your support. We aim to handle every order and every issue with fairness, care, and understanding—because we know life isn’t always perfect… and sometimes, we’re all just Riding The Struggle Bus!

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