FAQ

Orders typically arrive within 5–7 business days after processing. Expedited options may be available at checkout.

Orders are processed within 2–5 business days. You’ll receive a tracking email once it ships.

Please contact us within 48 hours with photos. We’ll send a replacement or issue a refund.

No. Items must be unused and in original condition to qualify for a return.

Yes, unless your item is defective, damaged, or incorrect.

Yes, defective items or for clothing size exchanges (if available). Contact us first.

Orders typically arrive within 5–7 business days after processing. Expedited options may be available at checkout.

Yes, but they must be unused, in original packaging, with proof of purchase, and return shipping costs apply. A restocking fee may apply.

If your order hasn’t shipped, contact us immediately. If it has shipped, additional fees may apply to reship.

Yes. Store credit does not expire and complies with California law.